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Conflict management

What is conflict management?

Conflict management is about identifying, addressing and resolving disagreements or tensions between employees in a constructive way. Conflict mediation involves, among other things, being curious about different points of view, reaching mutual agreement and working towards solutions that benefit both the individual and the organization as a whole. Appropriate conflict management is an important resource for any organization because it strengthens the psychological work environment and promotes overall collaboration.

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Why should managers work with conflict management?

Conflict in organizations is inevitable. However, when managed appropriately and proactively, they can lead to development and growth. It is therefore crucial to have constructive tools at your disposal so that conflicts can be and managed quickly and professionally. Organizations and leaders should prioritize conflict management for several reasons:

1

Reduced productivity: Unresolved conflicts disrupt workflow and reduces productivity in teams. By managing conflict constructively, you can prevent this from happening.

2

Conflict escalation: Failure to manage conflicts can lead to escalation and have a significant negative impact on the psychological work environment. This negatively affects the entire team's dynamics and motivation negatively.

3

Positive organizational culture: Conflict management is not only a tool for problem solving, but but also an opportunity to strengthen an open and supportive organizational culture. When organizations proactively address conflict, it shows its commitment to a healthy work environment.

LEAD's approach to conflict management

LEAD's approach to conflict management is based on systemic appreciative techniques and methods, and will always be concerned with identifying the needs and opportunities of the parties, and on that basis organize the processes so that they take into account the people involved and their surroundings. At LEAD, we are committed to creating individual and organizational learning, so our processes will often involve both the parties in a conflict as well as relevant relationships from the organization they are part of e.g. manager or HR.

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How we can help you

We offer you management and organizational sparring, research-based training and presentations on stress prevention and management as well as training courses with a specific focus on giving you and your organization general management skills.
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Presentations & workshops

Training, presentations and workshops

Sparring & coaching

Sparring, consulting and coaching

Conflict mediation

Conflict management and mediation

Meet the consulting team

Anne Kirstine Bach Kristensen

Management consultant

Cecilie Schultz Pedersen

Senior Consultant

Katrine Bastian

Partner

Maja Bjerrehus

Senior Consultant

Mickey Klysner Riis

Senior Consultant

Niels Abildgaard Jørgensen

Management consultant

Contact us to learn more about what we can do for your organization

Are you facing an organizational change? Do you need strategic advice or a cultural development program?

Contact us and together we will tailor a process that develops the exact competencies and structures that strengthen and future-proof your organization.

Claus Elmholdt

Professional Director, Founder
Cand.Psych.Aut. & Ph.d.
Associate Professor in Management and Organizational Psychology, Aalborg University

Cell phone: +45 26 14 51 57
Email: ce@lead.eu

We want to take people and organizations to the next level so they can make a difference for others and for the society we are all a part of. Towards 2030, we strive to become Denmark's agenda-setting consultancy and an ambitious, highly professional and diverse community.

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